POLICIES & REFUND/RETURNS

To start a return, you can contact us at sweetlysoutherndesigns912@gmail.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We cannot accept returns on sale items or gift cards. We do NOT accept exchanges of any sort. Products are made to order. You can always contact us for any questions at sweetlysoutherndesigns912@gmail.com

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. There is a 48 hour window for these issues.

REFUNDS

We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

DISCOUNT CODES

Discount codes must be used at the time of purchase. Discount codes CANNOT be combined unless otherwise stated.

CARE INSTRUCTIONS

Wash inside out. Wash in cold water. Dry with low heat/no heat or hang to dry. NO FABRIC SOFTENER! These will help with longevity of your shirt.                                

PROCESSING TIME

 We will work quickly to make and ship your order. Our processing time is 2-7 business days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.